Holiday Shutdown: GRCC is closed Dec. 23-Jan. 1. Happy Holidays!

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Faculty & Staff IT Resources

Notice: Campus Closed

The GRCC Campus will be closed December 23rd through January 1st for the Holidays. The IT Support Desk is also closed during that time. We apologize for any inconvenience and urge you to visit our Knowledge Base to locate answers to any technology questions or issues. December 16th through the 20th we will have limited phone hours. Please see our Support Portal for details. 

Top 5 frequently asked questions

  1. How do I change my legal name on my GRCC accounts?
  2. How do I access GRCC's WiFi?
  3. How do I access PeopleSoft?
    • Online Center, HRPROD, FSPROD and more.
  4. How do I update my Multi-factor Authentication method to login to MyGRCC? 
  5. How do I recover/reset my username or password?

Additional Resources

25Live

Reserve and schedule meeting spaces across campus using 25Live.

Blackboard Help for Faculty

Common Blackboard questions answered.

IT Support Portal

Submit a service request, report an incident or search IT FAQs.

CWIS/PeopleSoft Accounts

Access PeopleSoft accounts, including Online Center, CSProd, HRProd and FSProd

Data Warehouse & Analytics

Detail Reports and Pyramid

Event & Guest Access Requests

For visiting organizations, business partners and individuals to gain secure access to GRCC WiFi.

Google Support

Your employee email, calendar, Drive and more.

Instructional Software Request (Faculty Only)

Software requests for classrooms, labs or multimedia stations fall under the Instructional Software (ISW) process.

Legal Name Change

How to change the name associated with your GRCC accounts.

Perceptive Content/eDocs

Login to eDocs to approve workflows and time sheets.

Project Requests

How to submit project requests and when.
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