GRCC Cares - A network for student support

• Refer students to services such as, but not limited to: Academic Advising, Disability Support Services, Financial Aid, Occupational Support, Tutoring, etc.
• Connect students to support when there are: Academic Concerns, Hardships, Basic Needs, etc.
• Whenever possible: have a conversation with the student first, find out what type of support they need, and let them know you are issuing a referral for support. This lets them know that staff will be reaching out.

• Go to MYGRCC and login with your GRCC user ID and password.
• Click on the "Navigate - Staff" tile.
• Click the "Issue an referral" link, located at the top right margin.
• Find the student by searching with their name or ID number.
• Select the appropriate referral type
  • See the Quick Guide reference sheet for more information.
• Add as much relevant information as possible and click "Submit". Our goal is to not make a student continue to tell their story over and over again.
• View video instructions on how to raise a referral.

• A case is generated and a case manager is assigned.
• The case manager will attempt to contact the student and connect them with applicable resources, information and support.
• Once contact has been made, or after multiple contact attempts have been made with no response, the case will be closed.
• When appropriate, other referrals may be raised in Navigate in order to offer all relevant services to the student.
• When the case is closed, the faculty or staff member who initially referred the student will receive an email that includes update information (as allowed).

Complete the Public Care Report

Students looking for support for themselves can visit the GRCC GetHelp webpage.

• Student Resource List
• Food Pantry Amazon Wish List
• Financial Donations to Student Food Pantry or Student Emergency Fund (select appropriate designation)