We're here to help
We're a team of licensed professionals who are committed to improving and advocating for our students' mental health and wellness.
Free, confidential services
- In-person counseling: Our office is located on the 3rd floor of the Student Center.
- Telemental Health counseling: Virtual counseling or Telemental Health is the delivery of personal and career counseling services using remote technologies such as computers, tablets and phones. GRCC uses a highly secured platform to ensure that your privacy and information are protected.
- Preparing for your Telemental Health appointment
- Please make certain to secure a private and comfortable location prior to your session.
- Make sure your internet signal is successfully connected.
- Make sure that your remote device has sufficient battery power.
- Before the first session begins students will be required to present photo identification to the counselor.
- At the conclusion of the session, the student will be given an opportunity to schedule a future session.
- Preparing for your Telemental Health appointment
What to expect in counseling
Counseling often involves facing challenging situations, remembering difficult parts of your past, and talking about and expressing intense and possibly painful emotions. Counseling can help you strengthen your coping skills, make progress in your life and/or career direction, and develop strategies for problem solving and decision making.
Our free counseling services provide therapy focused on:
- personal issues.
- academic concerns.
- career decision making.
You and your counselor will decide together how frequently to meet, but sessions are typically scheduled on a weekly, bi-weekly or monthly basis (depending on availability). If you need longer term or more frequent services, we will assist you with referrals to other community agencies.
What to Expect for Your First Appointment
Your first meeting with us will be an initial screening appointment. This is a brief, individual appointment with a counselor to assess your needs and goals, and to plan next steps based on that information.
- Scheduled for 30 minutes
- In-person and telemental health (video) appointment options
Before Your Appointment
- We will send a reminder text and/or email (with your permission) one business day before your appointment.
- One hour before your appointment, use the link in the reminder to complete required forms, including questionnaires about your concerns, history, and circumstances. You can use your own device (laptops and tablets often work better than smartphones) or you may use one of the tablets in our office.
- If you schedule a video appointment, your reminder will also include a link to a secure video platform. We recommend checking in to the video platform about 15 minutes before your appointment to test your camera and microphone settings. Make sure you are in a location with a strong internet connection and privacy for your appointment.
- If you prefer not to receive email or text reminders, please ask us for the links you will need after scheduling your appointment.
During Your Appointment
- You and the counselor will discuss your concerns and goals, and the counselor will gather additional information to better understand your current needs.
- The counselor will then share information and personalized initial recommendations.
- You may receive referrals to a group-based service, individual counseling, a community provider who may better serve your needs, self-help materials, and/or a variety of other campus and community resources.
- Together, you and the counselor will make a plan for next steps.
Confidentiality
Your use of our counseling services and all information in your counseling record will remain confidential, within the law.
Our counselors keep a confidential record on each client. The record includes this intake form and summary notes regarding appointments and other contacts with your counselor, and may include copies of any career and/or psychological assessments completed.
Confidentiality is assured with limited exceptions
- When you provide written authorization for the Center for Counseling and Well-Being office to release records or other information to individuals of your choosing.
- When your counselor determines that you pose an imminent, serious danger to yourself or others.
- When child abuse or neglect, or vulnerable adult abuse, neglect, or exploitation is suspected or confirmed.
- When release of confidential information is required by court order.
Our front desk staff does not have access to counseling records or other information about specific client concerns.
If you have questions about confidentiality contact the Center for Counseling and Well-Being program director.