Job ID 122225
Office Assistant
Main Campus
$12.50
Fall
Work-Study
Up to 28 hrs/wk (Flexible, M-F 8am-5pm)
• Assist students and parents with all aspects of the financial aid applications.
• The first point of contact for the Financial Aid Lab.
• Assist students and parents with filing the FAFSA in the Financial Aid Lab.
• Assist with student workshops (Ex: FAFSA events, Financial Literacy, Fall/Spring open houses, Ready Set Enroll).
• Scan and link required financial aid documents received by paper or electronically through fax or email into the Image Now Perceptive Content system.
• Gather and collect financial aid intake forms.
• Assist with organizing student events (Raider Rally, Dual Enrollment, Middle College, etc).
• Assist students with completing the bookstore authorization and student responsibilities tasks, etc.
• Assist students in the use of technology to obtain information and submit applications, including, but not limited to, the Online Center, the GRCC admissions application, FSA ID, FAFSA on the Web, online student loan, application process, the tuition payment plan, and the GRCC Foundation online scholarship application.
• Assist students and parents with interpreting their GRCC student account.
• Assist in creating, reviewing and revising all financial aid communications and promotional/informational materials.
• Coordinate all incoming and outgoing office mail service.
• Assist with ordering office supplies, printing services jobs and organizing the supply room.
• Foster a friendly, supportive, and welcoming environment for students and parents.
• A minimum of 6 months customer service experience is preferred.
• Command of basic computer, word processing, internet skills and a willingness to learn Microsoft Office, PeopleSoft, Campuslogic, Image Now - Perceptive Content, and Navigate.
• Ability to work in a busy, student-centered environment with many interruptions.
• Must be dependable, punctual, and have a good attendance record.
• Be flexible in schedule to allow for changes during the semesters, in accordance with busy periods.
• Willing to assist with different job functions as needed during peak times.
• Ability to assist students of diverse backgrounds, educational levels, and linguistic abilities.
• Must possess excellent communication skills.
• Must have a positive attitude and enjoy working with people.
• Project a professional image in manner and attire at all times.
Additional Information:
• Comfortable using/learning new technologies and able to teach these skills to new and returning students.
• Prior knowledge of GRCC campus and student services is a plus.