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Department Plans

ATC Comp Lab Lab attendance data management system - SARS evaluation (DelRaso) (Donald Van Oeveren)
 
 
We will evaluate a new lab attendance data management system (SARS) for: - ability to handle the volume of traffic in multiple labs - variety of users and software - ability to schedule tutoring appointments - reporting options
Academic Support Services Athletes Study Table program (Witczak) (John Cowles)
 
 
Re-establish the Athletes Study Table program, providing targeted academic support to GRCC athletes. This will improve the academic success and retention of student athletes.
Academic Support Services ImageNow for Academic Support (VanOeveren) (John Cowles)
 
 
Pursuing this project will allow our office to become more efficient and timely with the tutor/tutee documents that are shared between the tutorial labs, the ASC office, and other offices on campus.
Academic Testing Center Comprehensive data collection and customer review process (Thomas) (John Cowles)
 
 
This project will establish a process to continually evaluate the AcademicTesting Center and the services offered based on customer feedback and test data collected.
Adult Education Academic Support Services for GRPS Learning Center @ GRCC Dual Enrolled Students (David Selmon)
 
 
Our goal is to enroll all of our students into college courses and to reinforce the importance of meeting deadlines, turning in quality work, creating steady study habits, learning the use of technology, class attendance, and utilization of the tutoring assistance on campus. We will meet with all dual-enrolled students on a weekly basis to review all course assignments, upcoming quizzes/tests and deadlines. Each student will be given a binder for class to help them stay organized throughout the semester. Our goal is for all dual-enrolled students is to log into Blackboard at least twice per week and become familiar with the GRCC technology. The champion of this program is the Director of Adult Education and Outreach, Dave Selmon, assisted by the ESP, Lorena Aguayo-Martinez, and the Career Coach, Sara Davidson-LeFevre.
Adult Education To increase the enrollment at GRPS Learning Center @ GRCC by 60%. (David Selmon)
 
 
We will formalize a plan between the Kent County regional schools and GRCC that allows the GRPS Learning Center @ GRCC Career Coach to go out into the community during the summer months to actively recruit from the entire Kent county area. We have been averaging between 40-50 students for the last two-three years, which has been 50 students less than what is necessary to collect full FTE¿s. Our program goal is to increase student enrollment by at least 60%. The champion of this program is the Director of Adult Education and Outreach, Dave Selmon, assisted by the Career Coach.
Assoc Dean - akoning SWD Web Page Clean Up and Development (Amy Koning)
 
 
February 2014: In preparation for the HLC visit in April, conduct an ESP meeting to address the Phase 1 clean up. This clean-up checklist is in alignment with the HLC Webpage team lead by Dan Clark and will address HLC Criteron 5A-H, 6 and 7. June 2014: ¿ HLC Webpage Committee to determine what ¿primary pages¿ should serve as content anchors. ¿ Work with Patrick Lapenna to determine any ¿old¿ SWD pages. ¿ Get a list of SWD ¿users¿ from Patrick Lapenna. (clean up if necessary) ¿ Work with DH/PD to eliminate any old webpages. ¿ Develop a webpage template that all SWD Programs will follow. July 2014: Facilitate a lunch & learn to roll out the webpage template to DH/PD and ESPs. July 2014: Determine any training needs to update the webpages. Work with Patrick Lapenna to deliver that training. August 2014: Finalize webpage updates to be ready for Fall 2014 semester. Sept ¿ October 2014: Document a process to assure an annual update of all SWD webpages.
Assoc Dean - psullivan Onboarding new SWD faculty (Paula Sullivan)
 
 
Ensure faculty success during their first year as FT tenure track faculty
Athletics Development of a CLS 100 Course for Student-Athletes- Jenni Klutts (Edward Wells)
 
 
To develop and implement an introduction to college course specific to student-athletes. The course will serve as a means to get student-athletes together as a cohort while explaining the higher standards held to student-athletes at GRCC and how to obtain those standards. The course will also serve as a way to educate student-athletes on issues specific to their group such as managing time constraints of being a college athlete, earning/maintaining athletic scholarships, marketing to four year athletic programs, etc.
Business & Financial Services Conference and Banquet Services strategic planning (Victoria Janowiak)
 
 
Review GRCC conference, events and banquet services and develop business plan for future operations
Campus PD Active Shooter Response Training (Rebecca Whitman)
 
 
We would like to send two officers to a "train the trainer" type of training for Law Enforcement Active Shooter response. We have some background in it with Officer Peters but we would like a more comprehensive training and have our instructors certified to teach the rest of us. This will help reduce liability and increase efficient and confidence of our department.
Campus PD Installation of video and audio recording technology in one interview/interrogation room. (Rebecca Whitman)
 
 
Install video and audio recording equipment in one of our two interview and interrogation rooms. This is a State mandate however we do have some time and the legislature delayed the compliance date. It is necessary and would be beneficial regardless of the mandate.
Cashier Electronic Billing (Jane Mohr)
 
 
The goal of electronic billing is to provide more real-time access to student's financial records. It will allow students to more clearly see their detailed charges and total amount due in an online, real-time setting. It will decrease department budget by reducing printing and mailing costs of billing statements
Cashier Image Now (Jane Mohr)
 
 
The goal of Image Now is to eliminate paper, organize processes, and have more hands on access to forms and information in the Cashier's Office.
College Advancement Office Contributor Relations (Erin Cisler)
 
 
Explore the ability to fully utilize PeopleSoft Contributor Relations (CR) and all of its modules.
College Advancement Office Promise for the Future Endowed Scholarship (Erin Cisler)
 
 
Raise $1M to create an endowed scholarship called the Promise for the Future in connection with the 100th Anniversary of the College and the 50th Anniversary of the Foundation.
College Advancement Office Renovations to Main Building and Cook Building (Erin Cisler)
 
 
Raise the $5M necessary to complete renovations to the Main and Cook Buildings.
Communications Create a Campus Calendar (Leah Nixon)
 
 
This department action project will impact all of GRCC's Ends. The goal of creating a Campus Calendar is to provide faculty, staff and students with one calendar (hosted on grcc.edu) on which to publicize activities, events, and other campus happenings. The Campus Calendar would provide a one-stop means for the campus community to see "what's happening" on campus. This department action plan also may be a good CAP project that relates to evolving the GRCC brand under Strategic Leadership Team work.
Communications Create a Communications Guide (Leah Nixon)
 
 
The goal of this department action project is to put in writing Communications Department processes so that there is written documentation to guide the department's work. Additionally, highlighting how processes work, such as press release or GRCC Today submissions, helps further strengthen the department's relationships with its campus partners. This also will prepare the Communications Department for a brand evolution during the 2015-16 academic year.
Communications Develop a Communications Portal on grcc.edu (Leah Nixon)
 
 
This department action project will impact all of GRCC's Ends. The goal of this department action project is to provide an outlet to highlight the Communications Department's work - which positively impacts the awareness of and image of the college in West Michigan - and to further provide a more visible means of celebrating the accomplishments of faculty, staff and students. This also will prepare the Communications Department for a brand evolution during the 2015-16 academic year.
Counseling & Career Advancing Advising Practices (Lynnae Selberg)
 
 
The goal of this project is to increase the availability of advising services available to students through our work with faculty departments. We will collaborate with faculty around the work of advising and assist them in understanding and staying abreast of policy, process and programmatic institutional change. We will equip faculty through the development of new resources to develop the skills to properly and effectively advise new & current students.
Counseling & Career Implement CAP 3.2.1 - Integrate services for students on a transfer pathway (Lynnae Selberg)
 
 
Will add additional details after July CAP meeting.
Dean Acad Outrch Academic Outreach Reorganization (Daniel Clark)
 
 
The purpose of the reorganization is to create a centralized and unified department of the college by: 1. Move transaction and support services that are currently being done by multiple college departments for high school students to the Academic Outreach 2. Review and revise processes/procedures/practices related to high school initiatives Champions: Dan Clark, Lilly Anderson, David Selmon, Rhondo Cooper, & Eric Mullen The reorganization is intended to provide a more intentional and consistent service model; to improve responsiveness and effectiveness, where necessary; and to reduce duplication and confusion. A new physical space may be needed at the GR Campus to better serve this collective outreach. 3. Create synergies within academic outreach areas (Lakeshore Campus, Upward Bound, Adult Ed, Regional Sites, High School Initiatives)
Dean Acad Outrch CAP 1.3.2 (Daniel Clark)
 
 
Create and improve student services for part-time, evening, and weekend students as well as at regional sites
Dean Stud Affairs 3-Year Enrollment Plan - Eric Mullen (Tina Hoxie)
 
 
Develop a three-year plan for enrollment. This will include analysis of enrollment trends and environmental variables, enrollment projections, goals and strategies, and an assessment plan. This plan will be developed through the Enrollment Management Team (EMT), and will include other stakeholders as needed (that are not currently represented on EMT). This plan will also include the proposed implementation plan for instituting the new application cut off and blocking late enrollment policies.
Dean Stud Affairs Street to Completion - Tina Hoxie (Tina Hoxie)
 
 
The goal of this project is to increase student success at GRCC as measured by retnetion, transfer and completion. This student success initiative and inverventions are developed and implemented thorugh the establishment of discrete teams with faculty and staff representation. The team areas are focusing on access, transfer, completion, retention and cohort students groups (off-campus, Latino, ASO, scholarship recipients and student employees). Each team analyzes a common student data set including: GRCC students no longer attending, still attending, transfered, and graduated. Targeted groups are selected by the teams to increase stuent success through interventention, strategies that can be monitored, and analyzed for student impact.
Dean Wrkfrce Dev FACULTY ONBOARDING PROCESS-NEW SWD FACULTY (Paula Sullivan) (Fiona Hert)
 
 
PD/DH New Faculty Institute Jeremy Osborne SWD leadership team HR SAS, SSR SWD AD of Operations
Dean Wrkfrce Dev MCAM GRANT IMPLEMENTATION & INTEGRATION IN NON-CREDIT PROGRAMS (Julie Parks) (Fiona Hert)
 
 
Ensure compliance with the outcomes of the Department of Labor Trade Adjustment Assistance Community College and Career Training Grant Program for the Michigan Coalition for Advanced Manufacturing (TAACCCT MCAM). This project involves integrating contextualized foundational skills into job training programs, working with employers to ensure programs meet their workforce needs, develop relationships with Michigan Works Agencies to break down barriers in getting data on students after they complete programs (wage data), building recruiting plans for the grant, and working with faculty and staff on new offerings within the College new course approval process. Meet at least 90% of the grant outcome measures for participation.
Dean Wrkfrce Dev SWD PROGRAM AND DEGREE PROMOTION (WEB PAGE DEVELOPMENT) (Amy Koning) (Fiona Hert)
 
 
Accuracy of SWD webpages Process creation for annual update of SWD webpages Through Patrick Lapenna and Nate Hamilton, receive a generated report as to the last edit date of each SWD page. This will allow me to view if any department has not begun to revise their webpages. From this list I can then monitor the progress of the individual pages in order to meet the 100% revision of SWD webpage goal.
Dean of ISIS Distance Learning: A College Collaborative (Patricia Trepkowski)
 
 
The goal of ¿Distance Learning: A College Collaborative¿ is to establish relationships with other institutions (not excluding non-academic institutions) in the areas of Instructional Support to share ideas and to benchmark instructional techniques related to pedagogies. ¿Distance Learning: A College Collaborative¿ strives to seek out new methods of instructional delivery and encourage symbiotic, forward-moving momentum towards more efficient and comprehensive uses of technology. Ultimately, this would be a role focused on providing information for administration by benchmarking other institutions, researching their processes, gathering data, and organizing meetings with willing participants. By way of this action plan I am hoping to keep ISIS on the pulse of the most current technologies and best practices associated with student success. This will be led by Langston Gant and will be part of his performance review.
Dean of ISIS One Book, One Club (Patricia Trepkowski)
 
 
The goal of ¿One Book, One Club¿ is to encourage the reading of President Jimmy Carter¿s new book, ¿A Call to Action: Women, Religion, Violence and Power.¿ This will help to prepare staff, ESP in particular, for President Carter¿s September visit to the college. In the past, support professionals have not had a way to come together and discuss the topics during the OBOC initiative. Through this action plan, I could establish a forum, create an online discussion board, facilitate monthly readings, or assist with an OBOC staff development opportunity. There are numerous ways to bring this action project to life, but the end goals of increasing issue awareness, preparing for President Carter¿s visit, and organizational unity would stay the same.
Dean of ISIS Online@GRCC (Patricia Trepkowski)
 
 
: Implement a comprehensive operational plan for coordinating the comprehensive information technology and instructional technologies services necessary for supporting online learning at GRCC. This goal is the next comprehensive step for ensuring that GRCC adheres to the standards set forth by the Higher Learning Commission for Distance-delivered Education. Addresses Critical Issue #4; Championed by Ric Underhile and included in his performance evaluation.
Dean of Student Success & Retention Campus Awareness and Education on Early Alert (Sain) (John Cowles)
 
 
The goal of this project will be to educate and raise awareness among faculty about Early Alert. Increased awareness about Early Alert will result in an increase of faculty using the Early Alert system. By working to learn how individual faculty members and educators can support at-risk students through timely and consistent use of the Early Alert system, we can then provide appropriate and necessary interventions early to meet student needs allowing them the chance to succeed, persist and fulfill personal academic goals. The project will also examine which existing departments need to collaborate effectively in order to increase the achievement and success of at-risk students while considering what new programs, services, or other interventions might be needed to support at-risk students.
Dean of Student Success & Retention Implementation of Early Alert and Scheduling Software (Ross, AQIP) (John Cowles)
 
 
To implement a cross campus scheduling system that is fully integrated with the Early Alert System. The Early Alert System allows faculty to identify students exhibiting behaviors or patterns that may interfere with classroom success. Once an Early Alert flag is raised, the Office of Student Success & Retention investigates, identifies, and recommends appropriate intervention strategies. The interface of SARS Early Alert and SARS TRAK provide for improved communication and coordination of service.
Dean of Student Success & Retention Increasing Retention of Undecided Students (Cowles) (John Cowles)
 
 
The goal of this project is to impact the retention of students who are undecided in their program of study. Recent review by the Street to Completion team has revealed that students who are undecided are only retained to the following fall at a 61% rate, we are losing 39% of these students for unknown reasons.
Dean of Student Success & Retention Project Connect (Hernandez-Gomez) (John Cowles)
 
 
To increase the Winter to Fall and Fall to Fall persistence rate of PY 097 students. The Connect program is a collaboration between PY 097 faculty and College Success Center, as part of the Title III activity to increase retention of developmental education students. Students will be recruited through the following methods: the team will use the data warehouse to identify high at risk students through key indicators of persistence; faculty members will be referring students to the College Success Center based on class observations, and students flagged through Early Alert. Coaches will be assigned to specific sections of PY 097, coaches will provide three classroom visits during the semester and support faculty member with specific activities align with PY 097 principles to engage students.
Dean's Office - School of Arts and Sciences Assist with CAP 3.1.1 (William Faber)
 
 
Amy Kirkbride will assist Mike Vargo with this project, and it will be part of her performance evaluation. This CAP will promote transfer activities for our students and our faculty that engage them with our primary transfer institutions.
Dean's Office - School of Arts and Sciences Assist with CAP 3.2.2 (William Faber)
 
 
Melissa Polanco-Nunez will assist Lilly Anderson and Bill Faber with this CAP. (Initially, given Bill's interim stint as Dean of ISIS, Lilly will champion the CAP; when Bill returns to SAS, he will resume his leadership of this effort.) This will be part of Melissa's performance evaluation. Each semester, among other tasks, she will contact students who have apparently earned enough credits to transfer but who are still at GRCC to (1) understand the reasons they are still here and (2) refer them to resources to help them achieve their goal of transfer.
Dean's Office - School of Arts and Sciences GRCC Leadership Institute Project (William Faber)
 
 
Laura Caulk will participate in a group project with the rest of this year's Leadership Institute cohort. Right now, that project involves improving cooperation at the College. This project resulted from an analysis of the Climate Survey. The goal of the project is to increase cooperation by creating better connections between employees and departments. The current idea is to host employee connection luncheons.
Dean's Office - School of Arts and Sciences Implement Year 2 of New Evaluation Process (William Faber)
 
 
Bill Faber will champion this project, and it will be part of his performance evaluation. Serve on Faculty Evaluation Implementation Team and institute improvements (particularly in non-negotiated processes - e.g. FPE Form and Plan) of the new system.
Dean's Office - School of Arts and Sciences Lead CAP 3.1.1 - Promote best transfer practices in the academic departments (William Faber)
 
 
Working with a faculty team, Mike Vargo will champion this CAP. This CAP will promote transfer activities for our students and our faculty that engage them with our primary transfer institutions. This CAP will be part of his performance evaluation.
Dean's Office - School of Arts and Sciences Lead CAP 3.1.2 - Transfer Infrastructure - H.S. to GRCC to 4 Year Schools (William Faber)
 
 
Lilly Anderson will lead this CAP to develop a robust structure for academic outreach efforts to increase and retain the number of high school students coming to GRCC, especially with an intent to transfer to a four-year institution.
Dean's Office - School of Arts and Sciences Lead the Street to Completion Team on Transfer (William Faber)
 
 
Laurie Chesley will lead this team. The team will continue specific intervention projects begun in 2013-14, and expand its efforts to include strengthening our transfer model and creating new opportunities for transfer for our students. Laurie will be the champion of the Transfer End of the Strategic Plan and, therefore, oversee progress on all CAPs associated with that end. This project will be part of her performance evaluation.
Department of Experiential Learning Raising the profile of the Honors Program [Champion is Michael Schavey] (Urminda Firlan)
 
 
The goal is to bring prestige to the program and increase students completing the program. This action project addresses the following critical issue: Critical Issue #3: Raising the Profile of the Honors Program. [addressed by DAP #1] This action project is related to the following TLQM Process Measures: 1. Faculty are introduced and trained in experiential learning methods and practices. 2. Courses offering service learning, taught as Honors or have a study away experience are designated appropriately. 3. Stakeholders follow risk management procedures.
Department of Experiential Learning Service Learning Designation [Champion is Michael Schavey] (Urminda Firlan)
 
 
To improve the process of faculty registering thier course to receive the service learning designation. This action project addresses the following critical issue: Critical Issue #4 Determine new approach of determining courses with service learning prior to enrollment, improving student awareness during time of enrollment. [addressed by DAP #4] This action project is related to the following TLQM Process Measures: 1. Faculty are introduced and trained in experiential learning methods and practices. 2. Courses offering service learning, taught as Honors or have a study away experience are designated appropriately. 3. Stakeholders follow risk management procedures.
Dining Services Develop a student led "Food Committee" (Keaton Krupa and Dan Zehr) (Sara Dorer)
 
 
To involve our customer base in the day to day operations, taking into account their desires, concerns, and needs in any one of our dining locations.
Dining Services Increase our catering capabilities (Erin Gauthier) (Sara Dorer)
 
 
Continue developing and executing catering services on a higher level.
Dir Lkshore Campus High School Initiatives (Lillian Anderson)
 
 
Increase early college offerings in Ottawa County: Hudsonville, Action Project 1A - Champion - Interim Associate Dean of the Lakeshore Campus & Academic Outreach. Action Project 1B - Co-champion- Associate Dean of the LC & AO and Lakeshore Counselor Action Project 1C - Co-Champions - Lakeshore ESP's
Dir Lkshore Campus Lakeshore Campus/Academic Outreach Service Model Redesign (Lillian Anderson)
 
 
With the impending retirement of Ron Ralya, mandatory orientation, declining enrollment, increased competition and the increased outreach to high schools, the GRCC Lakeshore Campus service model will undergo a service model redesign to increase student engagement at all levels (high school, prospective or college). Our current service model has been in place for well over five years and is in need of improvement to meet the changing needs of our students, community and the new work we have taken on as the Academic Outreach unit. (Tied to Critical Issues #1 and #4) Champion: Associate Dean of the Lakeshore Campus & Academic Outreach
Dir Lkshore Campus Retention/Persistence Initiatives (Lillian Anderson)
 
 
To increase student life and engagement opportunities that began 2013-14. Further, we will create a new outreach campaign to reduce the number of undecided students at the GRCC Lakeshore Campus. A. Enhanced student life/engagement - Champion - Danielle Nyland B. Create a new outreach campaign for Undecided students- Champions - Danielle Nyland, Kerry Hayward and Miguel Espinoza
Director of Accessibility Campus Wide Accessibility Assessment (Dominic Dorsey)
 
 
To have an accurate inventory of all accessibility related issues, concerns related to technology and software and physical barriers analyzed and assessed with the purpose of developing long-term solutions.
Director of Accessibility Implement Audiovisual Captioning Policy (Dominic Dorsey)
 
 
The goal is to implement process for the campus to embrace the new Audiovisual Captioning Policy and work with all college entities to ensure compliance and understanding of it's components to enforce and promote its success and sustainability.
Enroll Ctr & Admissions Enrollment Management Service Integration (Lori Cook) (Lori Cook)
 
 
Fully integrate the Admissions and Enrollment Center Office within the Enrollment Services model with the goal of creating a seamless experience for prospective and current students and other stakeholders. This will be accomplished through shared physical spaces and services, day-to-day collaboration, complementary communication and outreach initiatives, and cross training of personnel. Additionally we will work together to monitor and analyze enrollment trends.
Enroll Ctr & Admissions Mobile Technology Solutions (Lori Cook) (Lori Cook)
 
 
Develop mobile solutions to allow our students on the go access from any point of entry 24/7.
Faculty Prof Dev Coordination of Master Course Process Development (Jeremy Osborn)
 
 
The overarching goal of this project is the full development of the processes, policies, and trainings necessary to support the development of master online courses, in accordance with the agreement contained in the newly ratified faculty contract. It is important to note, however, that multiple departments and entities play critical roles in this development, and the ultimate achievement of the overarching goal is dependent upon all of them. Within the CTE/DLIT, individual goals focus on supporting and coordinating faculty-led efforts around the creation of standards, a course review rubric, and any necessary trainings. These roles are aligned with the general guidelines for master course development provided by the Deans in November of 2013.
Faculty Prof Dev Implementing and Assessing the New Faculty Program Revision (Jeremy Osborn)
 
 
The goal of this project is the implementation and assessment of a revised New Faculty Program for 14-15. As discussed in the critical issues section of the 14-15 CTE Department Plan, the New Faculty Program for 14-15 will have potentially 50+ participants and it is important that the program implementation run smoothly. It is equally important that at the end of the first year we effectively assess what went well and what areas may need to be revised for 15-16
Faculty Prof Dev Improving Collection and Tracking of CTE/DLIT Data (Jeremy Osborn)
 
 
The goal of this project is to improve the collection and tracking of data and information in the CTE and DLIT. While the CTE and DLIT provide extensive support and services to faculty and the College community at large, data on those services has not been tracked particularly well. This project will focus on identifying the data that should be tracked from year to year and developing processes, forms, et cetera for that tracking.
Financial Aid Compliance Assessment (S. Forest) (Ann Isackson)
 
 
Compliance with federal regulations is essential to ensure GRCC¿s continued eligibility to award and disburse Title IV financial aid to our students. Material deficiencies in financial aid-related processes or procedures can lead to negative audit findings and costly fines. Over the last five years, the financial aid profession has witnessed extensive regulatory changes, increased oversight and heighted institutional accountability. For this reason, it is important to periodically assess financial aid compliance, identify areas for improvement, and make necessary procedural and process changes.
Financial Aid Mobile Solutions (M. Bethune) (Ann Isackson)
 
 
Develop mobile strategies and solutions to allow our students on-the-go access from any point of entry 24/7.
Financial Aid Reducing Financial Barriers for Students (CAP 1.2.4) (A. Isackson) (Ann Isackson)
 
 
Action project is based on CAP 1.2.4 - Reducing Financial Barriers for Students. It will focus on: Financial literacy; loan default avoidance; making scholarships available to more students; creation of scholarship opportunities for DACA students; investigation of financial incentives for academic completion.
Ford Fldhse Rebuilding Internal Interdepartmental Relations (Rick VanderVeen)
 
 
The goal of this project is to help the three departments working within the Ford Fieldhouse, Athletics, Wellness and the Ford Fieldhouse, to promote synergy¿similar to what once existed in the facility between those groups¿which will allow each department to better serve their target group of students and community members.
Genl Counl/Lab Rel Ethics Monitoring System: Deploy mandatory ethics training and measure results in annual reports (Katherine Keating)
 
 
Create a culture of accountability and ethical behavior.
Genl Counl/Lab Rel Negotiate fiscally responsible collective bargaining agreement with CEBA group (Katherine Keating)
 
 
Negotiate fiscally responsible agreement to support a balanced College budget
Genl Counl/Lab Rel Negotiate fiscally responsilbe collective bargining agreement with ESP group (Katherine Keating)
 
 
¿ Balanced budget (fiscal stabiltiy)
Grants and Resource Development Facilitation of Cross-Sector Grant Development Efforts (Judith Larsen)
 
 
The goal of this Action Project is to strengthen grant development efforts conducted with external partners who are engaged in creating proposals to support ambitious community transformation projects. Two innovative facilitation processes will be explored and implemented: 1) Theory of Change; and 2) Collective Impact. Both processes are emerging from major social change and philanthropic organizations who are evaluating their success in using group collaboration to address social issues. Partners are engaged in a structured process that leads to development of common goals and outcomes, strategic use of data, shared measurement, continuous communication, and mutually reinforcing activities among all participants.
Grants and Resource Development Grants Lab Customer-Centered Service Model (Judith Larsen)
 
 
The goal of this Action Project is to pilot a Grants Lab approach with faculty and staff to increase participation in grant seeking, to better align grant-funded projects with department priorities, and to create successful proposals that are exceptional in quality and meet grant competition requirements. This approach will ramp up the use of new facilitation methods and customer-centered services such as brainstorming sessions using Theory of Change and Collective Impact, use of new technology to facilitate partner input (e.g., Basecamp), and new grant-seeker resources (e.g., funder toolkits).
Human Resources Technology improvements for HR processes (Catherine Wilson)
 
 
Technology improvements. Priority focus will be on implementation and training for campus wide electronic time sheets and then working with IT to eliminate input by payroll (time sheet data directly into PS)
Human Resources Technology improvements for M&C pay for performance. (Catherine Wilson)
 
 
Pay for performance. Developing an online form and subsequent reporting for supervisors, EBCO's and Human Resources.
IRP CIP/SOC Labor Market Information Forecast Table for Workforce Development Programs (M. Champion) (Donna Kragt)
 
 
Building on work that has been done for Gainful Employment, Academic Program Review, New Program Development this project would take our Program CIP codes and match them with a SOC or SOC codes. Once SOC¿s are established, EMSI, Analyst and Burning Glass, Labor Insight would be used to forecast the job outlook for each occupation over the next 5 years. A table would be created and published on our web site so that students and potential students would be able to see employment opportunities related to our Workforce Development Programs.
IRP Create a GRCC Fact Book for 2013-2014 (A. Meilof) (Donna Kragt)
 
 
College fact books provide information on student enrollment, graduates, personnel, finances & facilities, support services, and other campus-specific data. This first GRCC Fact Book will establish the information and format that will be used in future years. The 2013-2014 fact book will include some historical data; those charts can simply be updated in future years. The data will come from a variety of sources, including IPEDS, BOT Enrollment Reports, etc., and if community data is warranted, the U.S. Census. This "report" will be created in both hard copy and electronic (website) formats.
IRP Interactive Dashboard for Student Success Rates for Top 60 courses (H. Chelesvig) (Donna Kragt)
 
 
Provide users a simple way to analyze the student success rates from the GRCC IRP website. (NOTE: These reports will also be available from the Data Warehouse, but we believe this tool will be much easier to learn and use.)
IRP Needs Assessments from Department Heads/Program Directors (B. Morrison) (Donna Kragt)
 
 
Set up and hold meetings with GRCC Program Directors/Department Heads to discuss data needs and assist them to interpret data reports.
IRP Re-Create the IRP Webpage (D. Bening) (Donna Kragt)
 
 
Update the IRP website reports page by researching other IRP websites to find out what reports they are posting online. We currently have a lot of data that is not accessible to the public that could be useful. Also, need to determine a better way to monitor the website so that the reports stay up-to-date.
IRP Student Focus Groups to Assess Effectiveness of GRCC in Meeting Student Needs (D. Kragt) (Donna Kragt)
 
 
The purpose of this project is to collect data from student segment groups around the question "How do GRCC services work for you?" This data will be shared with Deans Council members in an effort to improve the effectiveness of GRCC in Meeting Student Needs.
IRP Zero based Budgeting Analysis for IRP Projects (Donna Kragt)
 
 
Develop a method to track expenses related to recurring IRP projects in anticipation of zero based budgeting.
Information Technology Services Blackboard Interface Clean-Up & Audit of Existing Available Module, Building Blocks (David Anderson)
 
 
Align the visual look and feel of bb.grcc.edu more closely with other campus online tools such as grcc.edu. Alignment with the accessibility goals of the Office of Accessibility. Remove outdated, abandoned Bb Modules from bb.grcc.edu. Create a logical and inviting visual presentation of the tools within bb.grcc.edu. Audit of existing Building Blocks by a team with the ongoing task of vetting enhancement requests before implementation. Champion: Nate Hamilton and Blackboard Team
Information Technology Services Campus Wide Digital Signage System (David Anderson)
 
 
Implement a network hosted digital signage 'back end' and standardized players for digital signs on campus. New system will replace the systems currently in use which are inconsistent, unreliable and limited in their use. The new system will provide high quality branded signs across campus. Additionally, each sign will be networked allowing 'live' college information, weather, news and campus emergency information to be displayed. Champion: Mark Vogel and Media Solutions Team
Information Technology Services Implement 25 Live (David Anderson)
 
 
Implement 25 Live & host the existing R25 application Champion: Mike Passer
Information Technology Services Improve the I.T. customer service experience (David Anderson)
 
 
A. Improve Customer Satisfaction through the implementation of a formalized system to analyze customer data, feedback and suggestions. Champion of Customer Satisfaction & Monitoring System: Kurt Meinders and Customer Support Team B. Analysis of IT Staffing Levels & Training to enhance customer satisfaction (Tied to Critical Issues #2, #3, #4) Champion - David Anderson
Information Technology Services PC Replacement finance plan (David Anderson)
 
 
We have growing concern about the colleges ability to support the continued growth in the number of computer systems being added to the computer replacement lifecycle. Currently with over 1559 computers in classrooms and an additional 1500 in offices, we cannot sustain the current fresh lifecycle. Looking at the 1559 and putting a three life cycle on classroom computers, the budget is $504,756.00 per year. Adding staff systems with a five year life cycle amount of $285,300.00, this pushes the cost to $790,056.00 per year. This does not take into account any increase in cost of system or the addition of more systems in the coming years. Last year we added about 170 systems to our count. These were only classroom systems. This addition alone added $53,000.00 a year to our three year cycle. Our PC replacement budget for last year was $400,000.00. This is a $390,000.00 budget short fall. We continue to adjust the life cycle on a per classroom bases to make the best use of the funding, however it will increasingly be harder and harder to maintain the current quality of classroom equipment under the current replacement process. Champion David Anderson Interim CIO
Information Technology Services Show-N-Share Implementation (David Anderson)
 
 
Cisco Show-N-Share is an exciting new project which will both replace our very old Real/Flash video server which hosts classroom capture and instructional video content. The new system will allow instructors to easily manage their content using a YouTube like video interface. Content can also be limited to specific students or made available on campus only which will allow us to offer additional instructional programs which are copyrighted and cannot be posted on a public service like YouTube. Champion: Mark Vogel and Media Solutions Team
Information Technology Services Upgrade PeopleSoft Campus Solutions and HR Split (David Anderson)
 
 
Upgrade the PeopleSoft Campus Solutions package to the latest version in which the HR modules is split apart from CS. We are required to be live on the new version no later than June, 2015 to avoid substantial "extended support" annual fees from Oracle. Champion: Mike Passer
Library/Learn Commons 100 Year Celebration (Patricia Ingersoll)
 
 
The goal of the 100 year project is to support campus-wide initiatives that celebrate GRCC history.
Library/Learn Commons Evening Blackboard Support for Faculty (Patricia Ingersoll)
 
 
The goal of this project is to encourage full participation across LLC staff in Blackboard (Bb) training so they will be better equipped to assist classroom faculty with the Learning Management System during evening hours.
Library/Learn Commons Physical Space Renovation (Patricia Ingersoll)
 
 
The goal of this project will be to develop a service delivery model during construction phases and to develop a proposal for subsequent improvements in the LLC, especially the need for quiet and group study.
Occup/DSS Create Written Documents of Process that reflect current practice - Sarah Rose, Teri Dilworth (Anne Sherman)
 
 
The guidance that Disability Support offices receive from the Department of Justice and the Office of Civil Rights includes detailed suggestions about ensuring that you have written procedures of the protocols that your office is following. This helps to ensure consistency in decision making among the multiple counselors, helps students to identify their role and responsibility in accommodations, and assists prospective students in making informed decisions about colleges based on the procedures in place for accessing accommodations. In our office, we currently are using practices that we do not have well documented. Although our practices are current and fresh according to national philosophy, it takes intentionality to ensure that these practices are documented and made available to the stakeholders who rely on this information to gain access. In addition, we believe that by writing down the processes that we are actually doing, we may find that there are steps that aren't necessary and could be eliminated, ultimately increasing access for students and efficiency in our work.
Occup/DSS Disability Support Services will create a stronger partnership with the Office of Accessibility (Anne Sherman)
 
 
To build DSS staff relationships with the Director of Accessibility so that we can benefit from his global accessibility expertise and perspective in hopes that we can continue to build programming for students with disabilities that allows the most access and support for students.
Occup/DSS Explore SARS Software to identify its value for Disability/Occupational Support - Sarah Rose, Rebecca Allington (Anne Sherman)
 
 
This Action Project will include beginning to use SARS software for scheduling appointments, creating appointment notes. In addition, it will also be considered for how to manage interpreter schedules and testing schedules. We believe that a separate 'location' in SARS may be able to be set up to allow students to request their need for interpreters and our ability to visually see their availability. There may be components of SARS that could be built to include an individualized Accommodations Agreement that will need to be explored more after implementation. In addition, the testing center will be only using Tutor Trac for up to one more year so the testing center needs to evaluate how to switch to SARS and what functionality it may have for students being able to sign up for their own testing locatoins. Assessing the full functionality of SARS will also allow the department to understand whether an additional software is necessary to better track data of accommodation approval and use.
Office of Legislative, Community and Equity Affairs Create a campus CAP around findings from the Climate Study (Eric Williams)
 
 
The Climate Study Work Group will review the study findings and design a CAP that addresses the primary issues identified. This will be done by 1/2015
Office of Legislative, Community and Equity Affairs Increased Involvement with Current Students (Eric Williams)
 
 
The Diversity Learning Center (DLC) will increase its involvement with GRCC students by 10% in 2014-15.
Office of Legislative, Community and Equity Affairs To develop a plan to recruit 50+ students for enrollment at GRCC (Eric Williams)
 
 
To work with multiple departments on campus to create a plan that will seek older adults to return to college for encore careers, leisure, and personal reasons.
Older Learner Ctr Increase OLC Identity and Disseminate Aging-Related Knowledge/Expertise Campus Wide (Michael Faber)
 
 
The OLC will work to expand its effort to increase its identity within the GRCC campus community. This will include work by OLC staff to share aging-related knowledge and expertise with students in classroom and group settings on campus. This will be accomplished by developing relationships with a variety of academic and student service departments in an effort to gain access to students.
Older Learner Ctr Increase older learner (50+) participation in credit & non-credit offerings of the College (Michael Faber)
 
 
The OLC will work to identify existing credit and non-credit GRCC offerings of potential interest to older learners and then develop a plan to market to and track participation of 50+ year olds in these classes/programs.
Older Learner Ctr OLC Recognition/Promotion of the GRCC 100th Anniversary (Michael Faber)
 
 
The OLC will develop, plan, promote, and implement special programming in recognition of the 100th Anniversary of GRCC in FY 2014-15.
Provost ASA Web Page Alignment-Create a system to ensure web page alignment & accuracy to meet federal rquirement standards. (Deborah Dewent)
 
 
To develop process/procedures (in a systematic way) to verify GRCC web page information is accurate.
Provost Institutionalize the Faculty Evaluation System (Deborah Dewent)
 
 
Develop process, procedures, and identify who is resonsiblie for the various components of the faculty evaluation system.
Provost Online Catalog Redesign (Deborah Dewent)
 
 
To redesign the online catalog to follow the students GRCC intake and student experience.
Purch GRCC Shipping & Receiving Tracking System (Mansfield Matthewson)
 
 
Automate and implement GRCC Shipping & Receiving Internal Tracking System
Staff Development Augment New Employee Onboarding program (Mary Beighley)
 
 
Expand the scope and depth of the current onboarding process for staff by adding face-to-face new employee learning opportunities to address Mission, Vision & Values, institutional governance, and learning outcomes presented by institutional leaders. Additionally, we will add face-to-face sessions on the Ethics Monitoring System and Active Shooter training.
Staff Development Implement and Augment SkillSoft on-demand elearning system (Mary Beighley)
 
 
1) Enforce and track employee compliance training, 2) Increase MI-OSHA training opportunities for CEBA, 3) Augment online course library for professional development of all employees.
Stud Employ Serv Improving Student Employee Academic Success (Luanne Wedge)
 
 
The goal of this project is for student employees to have improved academic success through increased supervisor involvement. Supervisors will perform mid semester academic progress check ins and exit interviews at the end of each semester to determine next semester plans. SES will develop workshops for supervisors about this new process and how to handle difficulties, and will also work with Counseling to develop sessions for student employees on balancing work/school/time management.
Stud Records Improving the Incoming Transfer Credit Evaluation Process (Erin Busscher - Champion and Carol Natte) (Diane Patrick)
 
 
The goal of this Department Action project is to improve the current processes we have in place for transfer credit evaluation so that we can decrease the time it takes to evaluate and post transfer credit. By reducing the time it takes to evaluate and post transfer credit, we will help incoming transfer students at GRCC determine which courses they need to enroll in to complete their desired degree and program at GRCC. The faster we can get this information to the students, the faster they can enroll and become part of the GRCC community.
Stud Records Student Records Technology Integration and Process Evaluation (Senior Functional Analyst/Champion, Matthew Novakoski, Diane Patrick) (Diane Patrick)
 
 
A very similar project was newly introduced in last year's department plan and was lead by Amr Abdul Whab. Unfortunately he left and took another postion in October of last year. Therefore he only put in a little over 3 months toward this project. Therefore we are re-introducting it again this year and have added a brand new PeopleSoft module to implement. We aim to introduce three new products into our area processes within the coming two years. With each, the intent is to clearly define need, successfully secure funding and resources, implement, and fit any gaps between original goals and final integration. The first ¿product,¿ 3C e-mail in PeopleSoft, currently exists and should be available for use across all divisions, and could be an important communication tool. The second, Transfer Evaluation System, is an online reference for outbound and inbound transfer credit. Finally, we are laying the groundwork for an online transcript vendor, then move to select one for electronic transcript management/delivery.
Student Life & Conduct Develop and Launch GRCC Student Alliance (Sara Dorer) (Sara Dorer)
 
 
After a year and a half of hard work meeting with students, listening to what they want, evaluating what went wrong leading up to when Student Congress decided to disband, the students have decided to move away from the traditional 4-year model Student Congress. They have decided to develop a GRCC Student Alliance, creating a model based on a desire to get more students involved and work more collaboratively among the current student clubs and organizations. Going into 14-15, the plan will be to finalize development of this concept, launch it and evaluate how it is working.
Student Life & Conduct Improve conduct experience for students (Evan Macklin) (Sara Dorer)
 
 
The goal is to enhance the conduct experience for students by examining areas of potential improvement through a social justice lens. We need to enhance the training for our hearing committee, improve our practice for coordinating hearings and create advocates for students to utilize during the hearing committee experience.
Student Life & Conduct Relationship building and engagement with our students. (Liz Tyrell) (Sara Dorer)
 
 
We will evaluate ways to further engage with our students and/or to build deeper relationships with them through their involvement, either by developing new strategies or enhancing current programs/events in an attempt to impact student success, retention and completion.
Student Life & Conduct Review Student Services fee structure (Paulo Teles) (Sara Dorer)
 
 
The fees charged in Student Life for services have been the same for many years. In an ever changing system and climate, especially as the college looks at budget constraints, we feel it is time to evaluate what fees we are charging students, where the money is going (or how it is used) and whether or not each fee should remain unchanged, should be increased and/or decreased/eliminated.
Student Life & Conduct Review/Improve Posting Procedures and Locations (Molly Maczka) (Sara Dorer)
 
 
The goal of this project will be to improve the posting experience on campus, both for Student Life and those who use our services. We need to inventory our space, recommend updates/changes, develop guidelines and expectations in writing, and provide clear direction for colleagues who are advertising events. We need to evaluate the effectiveness and potential improvements for our current system. Additionally, we need to accomplish this goal in collaboration with the Executive Director of Operational Planning, as any posting policy or procedures will be ¿bigger¿ that simply that which effects Student Life operations directly.
Student Support Services Increase Program Participation: Align grant aid with participation. (Jenny Keessen) (Whitney Harper)
 
 
Currently, SSS offers approximately $45,000 annually to program students in Grant Aid. The process of recipient selection is coordinated from the Financial Aid Department. The criteria include; EFC, 12 credits earned, and highest GPA. This query is ran annually by Brynne Roberts and the highest GPA is awarded until the $45,000 is spent. Due to low participation rates of program students (approx. 49%) we are going to required that students must meet with their assigned SSS Counselor three times per semester. The initial criteria will continue but highest GPA. The query will now be ran at the end of every semester. This addresses the critical issue of poorly utilized program services of participants.
Student Support Services Recruitment for SSS: Develop a Query of eligible students (Champion Maggie) (Whitney Harper)
 
 
First generation students are high risk to drop out of college and continue the cycle of poverty in which their families live. Often times, these students are not adequately connected to the resources that can help them the best. In addition, due to limited program awareness, we are often scrambling to find students to serve. We want to be strategic and admit more students who will benefit the most by our program services. The goals of this project include; increasing student awareness of our support program on campus, to invite eligible students to learn about the benefits and resources available to them designed to assist them in reaching their academic, career, and life goals, and to increase the volume of students served by the program. The query will identify eligibility by sorting all students who are first generation, pell recipients, and degree seeking. This project addresses the critical issue of recruiting eligible students.