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Frequently Asked Questions

How can I find a job at the Grand Rapids Community College?

All available jobs are posted on our website including many in healthcare and academic support. Select the link for Advanced Search to search for jobs in specific job families or locations.

Can I simply upload my resume or do I need to apply to a specific job?

Applicants must apply for specific job openings. Currently GRCC does not accept unsolicited applications.

I'm having problems with your website. What can I do?

Our software works with a variety of web browsers including Internet Explorer, Mozilla Firefox, Opera, and Safari. We recommend you use the most current version of these browsers since using old versions may create problems when applying for jobs.

When you first experience trouble, try clearing your cache (i.e. Temporary Internet files). For Internet Explorer users, select Tools, then Internet Options. Under Temporary Internet Files, select Delete Files (not Delete Cookies).

Our site also requires you to accept cookies. To check your settings, select Tools, then Internet Options, and navigate to the Privacy tab. The recommended setting for our site is Medium.

How do I navigate through your website?

When browsing, it is recommended that you do not use the Back or Forward buttons at the top of your browser window since our software does not support these commands. You will be provided links such as Continue, Next, and Return to Previous Page as you move throughout the application.

What if I can't remember my username and password?

To reset your password, click the "login help" link from the "view job postings" page. The system will assist you if you've forgotten either your username or password. You may also re-register, but you will lose any applications associated with your old username.

I'm experiencing problems uploading my resume. What can I do?

If you are having trouble uploading your resume (for example, the screen is flashing Processing or Uploading Resume for several minutes), you can use the Copy and paste resume text option.

What if I don't have a resume?

There are a variety of free websites which can assist you in creating a resume such as http://e-resume.us or http://pongoresume.com.

How do I submit a cover letter?

If you wish to submit a cover letter, we recommend that you make this the first page of your resume so that both the cover letter and resume are contained in one document. You can, however, attach a cover letter to your application. Please refer to Step 12 of the Application Instructions for more detail.

How can I be sure you received my resume and cover letter?

You must select the Submit button once you have completed your application. While you can save a draft of your application at any time, you have not officially applied for the job until you select Submit.

Once successful, you will be taken to a page that says your application has been successfully submitted, and you will also receive a confirmation email at the address you provided previously.

How long does it take to process my application?

When you apply online, your resume and application are available immediately to the hiring department.

How can I learn the status of my candidacy?

Applicants can check their own status by logging into the online application and going to the My Career Tools link. Unfortunately, we are unable to provide more detailed status updates.

Can I update my resume and/or application once it has been submitted?

Once you have submitted a resume and application, you will not be able to change them. The only information which can be changed is the information in your profile such as address, email address, and phone number. You can also add and/or replace attachments (including cover letters, letters of recommendation and unoffical transcripts). Instructions for doing this are available in the "Application Instructions link" at the left of this page. Please refer to Step 12 of the Application Instructions for more detail.

Do I have to re-enter my information every time I apply?

If you have already submitted an application in the past, the information you previously entered will populate your new application so you do not have to re-enter the same information every time you apply as long as you log in under the same name that you registered with. If you upload a new resume, the application will populate based on the information in the new version.

If you register again, the system will not be able to associate your old information with your new information and you will need to have everything entered again.

How often do you update your job postings?

Job postings are updated daily with the addition of new jobs and the removal of filled ones. If a job appears on the website, it is still open and the hiring manager is still accepting applications.

Can I submit an application for a job opening in person?

All applicants must apply through our electronic system. If you do not have access to a scanner or other scanning capabilities and are unable to attach your documents (transcripts, letters of recommendation, other) to your application , you may submit them in person by visiting our Human Resources Office at 2nd floor Cook Administration Building, Grand Rapids Community College. Hours are Mondays through Fridays, 8:00 am - 5:00 pm. You may also mail them to:

Grand Rapids Community College Human Resources
143 Bostwick NE
Grand Rapids, MI 49503

What should I do if I still have questions?

If you still have additional questions, applicants can contact the job assistance line at 616-234-3972, which is available from 8:00 am to 5:00 pm, Monday through Friday, or email hr@grcc.edu.